Refunds

Last updated Nov 14, 2026.

The Misfit Fix is a $49 custom digital report from Misfit Marketing LLC, 54 3rd Street, Presque Isle, ME 04769. We aim to email it within 60 minutes. This page is the refund rule.

When you get a full refund

Email [email protected] within 14 days of purchase and we will refund the full $49 if either of these is true:

• The report was not delivered within 24 hours of payment and a complete intake.
• The report is materially broken. That means the file will not open, it is about the wrong business, or it is missing the report you paid for.

Tell us the email you used at checkout and what went wrong. You do not need a special form.

When the sale is final

Once a working report has been delivered, the sale is final. The Fix is a customized digital product made for your business. A difference of opinion about the advice, or a wish that the results had been stronger, is not a broken report. We do not refund because a recommendation was uncomfortable or because sales did not change.

How the money goes back

Approved refunds go back to the original payment method through Stripe. We do not keep the card number. Your bank decides when the credit shows up. It often takes 5 to 10 business days after Stripe sends it.

The 60 minute promise

Sixty minutes is the delivery target, not the refund clock. If we are past 60 minutes and under 24 hours, check spam and reply to your receipt. We will get the report to you. The refund right above starts if delivery has not happened within 24 hours, or if what arrives is materially broken.